Frequently Asked Questions

What is Entree Express?

Entree Express is a restaurant delivery service that delivers meals from your favorite restaurants to your home, office, or hotel room.

How much does delivery cost?

There is a $9 delivery charge per restaurant. The minimum food order is $10 before sales tax. A gratuity for your driver is appreciated, please consider their efforts.

How do I place an order?

Orders can be placed through our website, via our Chico Entree Express app, or directly with participating restaurants by phone.

Can I order from multiple restaurants?

Unfortunately, our new time quoting system does not allow for orders from multiple restaurants at the same time. If you would like to order from multiple restaurants the orders will have to be placed seperately. The order minimum and delivery fee will apply per restaurant. Your order may or may not be delivered by different drivers. We recommened either splitting the gratuity or treating each order as though it was handled by different drivers.

How do I purchase a Chico Entree Express Gift Card?

Please call our office at (530) 342-9791 and our staff will be happy to assist you. Gift Cards can be purchased in any amount, never expire, and are good on all Chico Entree Express orders. You will be given the option of picking up the gift card, receiving the gift card as an email, or we will deliver the card to you or the recipient. There is no charge for delivery on card(s) over $75.  We are happy to send email recipients whatever message you like in the email, and for physical delivery we will fill out a note card (like sending flowers).

What are the methods of payment?

Cash, credit cards, and Entree Express gift cards are accepted. Please be prepared to show the credit card upon delivery.

How do I use my Chico Entree Express gift card?

In order to place an order on our website, you will either need to use an existing account or make a new one. After you have chosen the restaurant and what food you'd like, continue to the checkout process and enter in all of your information. Then, for payment, enter the gift card number in as you would a regular credit card. Although gift cards never expire, please input something into the expiration section.
Utensils and compliance with California law:
The state of California requires that disposables be specifically requested by customers. There is a section to request utensils on every page of restaurants that have them available.  Not all restaurants make utnsils available.  When requested, utensils will be provided in proportion to the size and number of items in the order.
Mask Wearing
We will gladly wear masks during your order.  If you would like for your driver to wear a mask while completing your order, please add that request as a note with ANY FOOD ITEM. Drivers will never be required to wear a mask in their vehicle.
Butte County Health, Cal/OSHA, and the CDC have removed the mask requirements for food service workers.

Do you share or profit off of my purchase patterns or personal information?

We do not sell or share your personal information or purchase history with anyone outside of Entree Express.  Information will be provided to law enforcement at management discretion.

I have a problem with my order, what should I do? 

If there are any problems with your order, please call us at (530) 342-9791 or the restaurant within 15 minutes of the order being delivered.  Once we verify with the problem with the restaurant, we will immediately take the necessary steps to rectify the situation.

For any further questions, don't hesitate to call us at (530) 342-9791


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Lunch Hours

7 Days 11am-9pm

Dinner Hours

7 Days11am-9pm


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